Made-to-Order & Customization Policy

Many of our products are available on a made-to-order basis, allowing you to own something uniquely crafted just for you.

What Made-to-Order Means

Some sizes may not be readily available in stock and will be crafted after you place your order.

Custom size options may be available for select products, as mentioned on their respective product pages.

Production Timelines

The production and dispatch time for made-to-order items may vary:

Artisan Designer’s availability

Raw material sourcing

Craft complexity (e.g. techniques such as hand weaving, hand block printing or painting require significant time and precision, which may extend production timelines)

Seasonal conditions (e.g., monsoons may delay printing and dyeing processes)

Political or social disruptions (e.g., strikes, curfews, regional unrest, or war)

We appreciate your patience and understanding as many of our crafts involve delicate, time-intensive processes that are sensitive to external conditions.